We take your privacy seriously. Here's how we protect your data.
Last Updated: October 29, 2025
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Look, we get it - nobody really enjoys reading through privacy policies. But here's the deal: at Aetheron Bastion Fitness, we're as serious about protecting your personal info as we are about your training progression. This isn't just legal jargon we're throwing at you because we have to. We actually care about keeping your data safe.
When you walk through our doors (or browse our site), you're trusting us with your information. That's not something we take lightly. This policy breaks down exactly what we collect, why we need it, and how we keep it locked down tighter than a max-effort squat.
We operate under Canadian privacy laws, specifically PIPEDA (Personal Information Protection and Electronic Documents Act), which means we've got strict guidelines to follow. But honestly, we'd be doing this stuff anyway - it's just the right way to run things.
Let's be straight about what we're gathering here. We only collect what we actually need to run the gym and provide you with proper training services.
When you sign up, we'll need your name, email, phone number, and address. Basic stuff that lets us contact you about your membership, session times, or if something urgent comes up. We also collect your date of birth - not to throw you a surprise party (though we might), but for age verification and to tailor programs appropriately.
Here's where it gets specific to what we do. We collect info about your fitness level, medical history (injuries, conditions that might affect training), body composition metrics, and your training goals. If you're working with our coaches on nutrition planning, we'll also track dietary info and progress measurements. This stuff's essential - we can't program effective tactical conditioning or powerlifting cycles without knowing where you're starting from.
For memberships and services, we process payments through secure third-party processors. We see the last four digits of your card and transaction details, but the full card info never touches our systems. That's handled by payment processors who specialize in this stuff.
We track when you check in, which classes you attend, and how often you're using the facility. This helps us manage capacity, schedule classes effectively, and honestly, it helps us check in with you if we notice you've gone MIA for a while. We care about your consistency.
Like pretty much every website out there, we collect technical stuff - your IP address, browser type, pages you visit, and how long you stick around. This helps us improve the site and figure out what content actually matters to people.
We're not collecting data just to have it sit in a database somewhere. Everything we gather serves a specific purpose:
Protecting your data is something we take seriously. We've implemented multiple layers of security:
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Stored data is encrypted at rest.
Only authorized staff members who need access to do their job can view your information. Everything's logged and monitored.
Our databases are hosted in secure Canadian data centers with physical security, redundancy, and regular backups.
We keep our systems patched and updated. Security isn't a one-time thing - it's ongoing maintenance.
Look, no system is 100% bulletproof - anyone who tells you otherwise is lying. But we're doing everything reasonably possible to keep your data secure. If there's ever a breach that affects your information, we'll notify you immediately and let you know exactly what happened and what we're doing about it.
This is YOUR data, and you've got rights. Under Canadian privacy law, here's what you can do:
Request a copy of all the personal information we have about you. We'll provide it in a readable format within 30 days.
If something's wrong or outdated, let us know and we'll fix it. Accurate data is important for your training anyway.
Ask us to delete your information. We'll do it unless we're legally required to keep it (like tax records or liability documentation).
Unsubscribe from promotional emails anytime. There's a link at the bottom of every marketing email we send.
Request your data in a format you can take elsewhere. If you're leaving us (sad face), you should be able to take your training history with you.
To exercise any of these rights, just shoot us an email at info@aetheronbastion.info or call (604) 788-2340. We'll verify your identity (gotta make sure we're talking to the right person) and handle your request promptly.
We don't keep your information forever. Here's our retention schedule:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active membership data | Duration of membership | Ongoing service provision |
| Past member data | 3 years after membership ends | Liability & records retention |
| Financial records | 7 years | Tax & legal requirements |
| Medical/health info | 7 years after last interaction | Liability protection |
| Marketing preferences | Until you opt out | Communication purposes |
| Website analytics | 26 months | Trend analysis |
After these periods, we securely delete or anonymize the data. When we say delete, we mean it - not just hiding it somewhere.
Privacy laws evolve, our business practices change, and sometimes we need to update this policy. When we make significant changes, we'll let you know via email or a notice on our website. The "Last Updated" date at the top tells you when the most recent changes were made.
We'd recommend checking back here occasionally, especially if you're curious about how we're handling things. We're not gonna sneak in sketchy changes - if something major shifts, you'll hear about it.
Continuing to use our services after we update the policy means you're cool with the changes. If you're not, we totally understand - just let us know and we can discuss your options.
Look, we know privacy stuff can be confusing. If you've got questions, concerns, or you just want clarification on something in this policy, reach out to us. We'd rather you ask than wonder.
1275 Robson Street, Vancouver, BC V6E 1C2
(604) 788-2340
info@aetheronbastion.info
We'll respond to privacy-related inquiries within 48 hours. For urgent matters, give us a call during business hours.
If you believe we've mishandled your personal information and you're not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. We hope it doesn't come to that, but the option's there if you need it.
Forge Your Fortress of Strength
Your privacy matters. Your training matters. Both are handled with equal seriousness.
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